Shipping policy
Shipping Policy
Dar Al-Tawhid
We are committed to delivering your books safely and on time. Below are answers to common shipping questions.
1. Where do you ship?
Dar Al-Tawhid ships across the United States.
International shipping may be available to select countries. Shipping options and rates will be shown at checkout.
2. How long does order processing take?
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has shipped.
3. How long does shipping take?
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping (U.S.): 2–3 business days
Delivery times may vary depending on location and carrier delays.
4. How much does shipping cost?
Shipping costs are calculated at checkout based on:
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Order weight
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Delivery location
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Selected shipping method
We may offer free shipping promotions on qualifying orders. Any minimum threshold will be clearly displayed on our website.
5. How can I track my order?
Once your order ships, you will receive a tracking number via email.
You can use this number to track your shipment through the carrier’s website.
6. What carriers do you use?
We ship through reliable carriers such as:
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USPS
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UPS
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FedEx
Carrier selection depends on destination and package size.
7. What if my package is delayed?
While we aim to deliver within the estimated timeframe, delays may occur due to:
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Weather conditions
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Carrier issues
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High seasonal demand
If your package is significantly delayed, please contact us and we will assist you.
8. What if my package is lost or damaged in transit?
If your package arrives damaged or appears lost:
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Contact us within 7 days of delivery (or expected delivery date)
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Provide your order number and photos (if damaged)
We will work with the carrier to resolve the issue and arrange a replacement or refund if necessary.
9. Can I change my shipping address after placing an order?
Please contact us immediately if you need to update your shipping address.
Address changes cannot be guaranteed once the order has been processed or shipped.
10. How can I contact Dar Al Tawhid regarding shipping?
Dar Al-Tawhid
Email: info@daraltawhid.com
Phone: 8455365363
Business Address:
130 Route 59, Unit B101
Airmont, NY 10901
United States