Return Policy

Return Policy

At DarAlTawhid.com, we value our customers and aim to ensure a positive shopping experience. If a product does not meet your expectations, you may request a return by following the guidelines below.

Return Eligibility Period

• Return requests must be submitted within 30 days of receiving your order.

• Products must be unused, in their original condition, and returned with all original packaging and tags intact.

How to Initiate a Return

To start a return, please contact us at info@daraltawhid.com and include:

• Your order number

• The product(s) you wish to return

• A brief explanation for the return request

Once your request is reviewed and approved, we will provide detailed return instructions.

Return Shipping Information

• Customers are responsible for all return shipping costs.

• We strongly advise using a trackable shipping method or shipping insurance, as we are not responsible for items lost during return transit.

Refund Process

• After receiving and inspecting the returned item, we will notify you via email.

• Approved refunds will be processed to the original payment method within 5 business days, depending on your bank or payment provider.

• No restocking fees are charged.

Exchanges

If you would like to exchange an item (such as for a different size or color), please return the original item for a refund and place a new order for the replacement.

Contact Information

• Email: info@daraltawhid.com (available 24/7)

• Phone: 845-536-5363 (Monday–Friday during standard business hours)